Review: Bullshit Jobs: A Theory

In 1930, the economist John Keynes predicted that by the century’s end, technology would have advanced such that citizens in rich countries would be working 15-hour weeks. Ninety years later, it’s safe to say that prediction didn’t materialize. In Bullshit Jobs: A Theory, anthropologist David Graeber offers an explanation as to why.

According to Graeber, technological advances had indeed obviated much of the necessary work by the late 20th Century. But for cultural and political reasons, we have filled the void with largely pointless drudgery — bullshit jobs, as Graeber terms them.

A bullshit job is not merely unenjoyable. Rather, it’s “a form of paid employment that is so completely pointless, unnecessary, or pernicious that even the employee cannot justify its existence,” though they’re obliged to pretend otherwise.

They are usually white-collar positions, ranging from corporate lawyers to college administrators to middle managers the world over. Also included are those jobs that exist only to support the “bullshitization” of the economy: the all-night pizza delivers, dog washers, and others whose jobs are only necessary because everyone is too busy working.

At the end of the day, whether or not a job is bullshit is an assessment best left to the employee. According to two surveys conducted in the wake of Graeber’s original essay on the subject, around 40% of (British and Dutch) workers believe their jobs make no meaningful contribution to society. All told, Graeber believes bullshit jobs may comprise over half of all employment.

Meaningless jobs

Here is about where your head should be exploding, because from the mainstream economic perspective, this makes no sense. People and firms are assumed to be utility maximizing, so the idea that companies are hiring droves of pointless workers evokes some serious cognitive dissonance.

Graeber offers a few complementary explanations for why companies would do this. The easiest one to engage with is the idea that the nature of the economy changed when it underwent financialization. The name of the game is no longer the production of goods or services that people need or want. Instead, many companies are preoccupied with rent-seeking and redistributing wealth in a system Graeber calls “corporate feudalism.” As an example of what this entails, he points out that General Motors now derives most of its profits not from selling cars but from interest collected on auto loans.

The economic role of bullshit jobs in corporate feudalism is to make operations less efficient, which, from an extractive standpoint, is preferable. To borrow an analogy from the book, if you make your money dealing with leaky pipes, do you fix them or do you let them continue to leak?

Like its historical predecessor, corporate feudalism is as much a political system as it is an economic one. Graeber describes it as such:

“In the process [of extracting and redistributing resources], one creates an entourage of followers that is both the visible measure of one’s pomp and magnificence, and at the same time, a means of distributing political favor: for instance, by buying off potential malcontents, rewarding faithful allies, or creating an elaborate hierarchy of honors and titles for lower-ranking nobles to squabble over.”

From the micro perspective, then, bullshit jobs serve the political purposes of increasing the prestige of managers and middle managers by adding employees beneath them and ingratiating the middle class with the politics of their bosses. In a more abstract sense, Graeber believes bullshit jobs also preoccupy the masses, who, with time on their hands, could pose a danger to the status quo.

In addition to the financialization of the economy, Graeber attributes the rise of bullshit employment to cultural and political vectors that elevate work to a moral imperative and a rite of passage. He believes we use the misery of the workplace to justify enjoying the fruits of our consumerist culture — meals delivered by GrubHub, Netflix, etc. — which in turn are the only ways we can eke enjoyment out of a life dominated by spiritually numbing make-work.

Work and the misery it often entails, in other words, have become ends in their own rights, not merely means to achieve material subsistence. That explains why we as a society don’t object to the growth of pointless employment and why it can simultaneously be true that most people hate their jobs and derive a sense of dignity and self-worth from them. The result, in Graeber’s words, is that “economies around the world have, increasingly, become vast engines for producing nonsense.”

This might not be so terrible if it didn’t inspire such mental, physical, and spiritual anguish. Bullshit jobs are particularly disillusioning for a members of a society that views work as the primary way we leave a mark on the world. They frustrate an innate human desire to provide meaningful service. Interviewees report depression and fantasies of communist revolutions and climate change-induced apocalypses.

Yet when the time comes to offer a solution, Graeber mostly declines — save for a brief endorsement of universal basic income — claiming that the point of the book is not to make policy recommendations but to begin a discussion about what a genuinely free society might look like.

Praise

Bullshit Jobs: A Theory is unique in that it takes seriously the widely held suspicion that millions of us are, indeed, wasting vast amounts of our time at our desks. At least for me, this felt really relatable. I’ve held and quit (with nothing else lined up) a bullshit job, my fear of financial precarity eventually overwhelmed by self-loathing.

A lot of academic books are anodyne and, well, boring. This book essentially looks the modern economy in the eye and calls it a lie, so it’s not that. It’s a welcome throwback to a more radical, deontological strain of leftist moral philosophy, and given that even Microsoft Japan is beginning to suspect their workers really only need four hours a day in the office, the book feels especially timely.

Graeber uses data sparingly for a text of this size and register, mostly making his case through historical and philosophical appeals. This probably ends up working better than a more data-driven approach — say the kind favored by an economist — would have, since the book deals with a lot of qualitative information and is an exploratory work.

Freedom from mainstream economic dogma is a big part of what makes this book work. For better or worse, Bullshit Jobs flies in the face of economic axioms like revealed preferences and the rational actor model. In some ways, this is a necessary antidote to the usually unstated presumption that the economy can be meaningfully separated from other domains of social life. Other times, it sounds like the ravings of a boomer anarchist. But in both cases, it’s fun.

Criticism

The book is in large part a restatement of Graeber’s original essay on the subject for Strike!, “On the Phenomenon of Bullshit Jobs.” Many of the ways in which he expands on the original essay are probably more interesting to him than the reader. This includes a progressively refined definition of bullshit jobs, a typology of the five kinds of bullshit jobs, and dozens of interviews that take up a lot more real estate than necessary.

Similarly, the decision not to dwell on solutions is frustrating to the reader. I get that it’s fun and cathartic to expound on the ills of society, especially if you’ve got something novel to say. But in this case, Graeber knows we’re familiar with his argument — he even reproduced his original essay in the forward to the book! In the five years separating the Strike! essay from the book, couldn’t he have come up with something in the way of a solution?

To the extent that a solution is offered, it’s universal basic income (UBI). Cool. It’s ironic that Graeber spends much of his book assailing consumerism only to arrive at the policy recommendation that most wholly embraces the idea that most people are only valuable to the economy as consumers.

Graeber imagines that having their basic financial needs met will liberate people to do what interests them (or to not work, should they so choose). But we already have large populations that live under similar conditions, and it doesn’t seem like they’re spiritually flourishing. In fact, they seem pretty miserable, probably because they feel alienated from society.

If bullshit jobs are the matrix’s way of reconciling humans’ desire to contribute with their growing redundancy, maybe the solution is simply better bullshit jobs. It would have been interesting to read Graeber’s recommendations on how the status quo could be improved short of a complete re-imagination of the economy.

Finally, Graeber is way too bullish on education and wayyyy too hard on finance. His contempt for the latter is biblical; the word “usurious” even makes an appearance. Perhaps Graeber has never needed to borrow money. If he had, he might be more open to the idea that lending money to people is actually a very useful service, even if you charge them for the privilege.

Meanwhile, education is often held in contrast to bullshit employment as some sort of paragon of meaningfulness. I suppose that’s Graeber’s right as an academic. But it feels strange to write an entire book about the phenomenon of pointless white-collar employment and not even discuss the rise of higher education as a cause or effect! In my view, increasing educational attainment is quite plausibly: 1) responsible for the overproduction of elites, which in turn creates the cultural demand for bullshit jobs; and 2) an autoimmune response of the economy to that same surplus of white-collar workers (meaning that school is used to delay their entry into the job market while maintaining their consumer status).

And if you want to talk about feudalism, how does the higher education system escape your wrath? Universities are basically hedge funds at this point, and they are quite guilty of indebting their customers, extracting fees and tolls from them, erecting pointless bureaucracies, and “creating an elaborate hierarchy of honors and titles for lower-ranking nobles to squabble over!” Alas.

Should you read this book?

As indicated, I think you could probably get away with just reading the article that inspired the book. If you think you have a bullshit job, and you’re in need of some catharsis, then I’d say go for it. It will probably feel good to know you aren’t alone in your misery.